Admin is slow or hangs forever
NOTE: Is the slowness only for the admin area? If you also see the same slowness in your storefront, this FAQ does not apply to your situation.
When you first log in to the Admin area, Zen Cart attempts to talk to the Zen Cart versioning server to see if updates are available. If it can’t communicate with the versioning server then it is possible that you’ll see your admin access hang for a minute or so.
There are 2 approaches to addressing this:
When you DO log into the admin area, turn off version checking here: Admin > Configuration > My Store, and set
Show if version update availableto false.
IF AND ONLY IF you can’t log into the admin area AT ALL, try editing the
/admin/includes/local/skip-version-check.inifile and disable version checking:
In your post, please include your Zen Cart and PHP versions, and a link to your site.
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