Master Password - Logging into a customer's account

How to login to place an order for a customer

There are many cases where it is beneficial to login to a customer’s account.

  • Troubleshooting a problem they are experiencing
  • Placing an order on their behalf
  • Pre-loading the cart for them to complete an order.

The Login as Customer feature allows you to select a customer’s account in Admin > Customers and login as them using your admin credentials by clicking the “Place Order” button on the side box showing their account.

Prior to this version, logging in as a customer was still possible using one of these plugins:




Still have questions? No problem! Just head over to the Zen Cart support forum and ask there in the appropriate subforum. In your post, please include your Zen Cart and PHP versions, and a link to your site.

Is there an error or omission on this page? Please post to General Questions on the support forum. Or, if you'd like to open a pull request, just review the guidelines and get started. You can even PR right here.
Last modified September 20, 2020 by Scott C Wilson (f3bd368).