Returns / Return Merchandise Authorization

Can I institute an RMA process?

You are free to institute whatever return policy you like.

If you want to require an RMA for returns, there is an RMA plugin in the Plugins Library which may help.

Still have questions? Use the Search box in the upper right, or try the full list of FAQs. If you can't find it there, head over to the Zen Cart support forum and ask there in the appropriate subforum. In your post, please include your Zen Cart and PHP versions, and a link to your site.

Is there an error or omission on this page? Please post to General Questions on the support forum. Or, if you'd like to open a pull request, just review the guidelines and get started. You can even PR right here.
Last modified August 30, 2020 by Scott C Wilson (e126226).