Missing Log Files
By default, Zen Cart writes debug logs into a folder called
/logs at the root of the store.
However, in some hosting environments (notably PHP-FPM shared), error logs are not written individually to the
For example, some hosts configure logging to go to a single central file.
So instead of creating individual log files in
They append to a single log file, which is stored in
If you are missing log files, you’ll want to work with your hoster to see how they have configured logging.
You can determine if your host has you configured to run PHP-FPM by looking at the Server/Version Info page, under the cgi-fcgi section.
(Note: If you don’t see the line that says “php-fpm active,” then it’s not active.)
If PHP-FPM is active, look under the Core section to determine where your log is stored: